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Resolved

Scheduled portal upgrade

Oct 10, 2026 at 3:00am UTC  –  Oct 12, 2026 at 3:00am UTC
Affected services
Backend Services
Portal Services
Portal Router

Resolved
Oct 12, 2026 at 3:00am UTC

Maintenance ended

Updated
Oct 11, 2026 at 3:30am UTC

Quick update: the portal upgrade is taking longer than planned, so we are extending this maintenance window through the end of Sunday, October 11 (11:00 PM ET). Some portal features may still be temporarily unavailable or slower than usual.

No action is required on your side. We will post another update when the upgrade is complete.

Thank you for your patience.

Created
Oct 10, 2026 at 3:00am UTC

We are performing a planned upgrade to the ReflektMe portal today. Some portal features may be temporarily unavailable or slower than usual while the upgrade is in progress.

No action is required on your side. We will post another update when the upgrade is complete.

Thank you for your patience.